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Overview
This tool is here to help our agents with the bridge installation by connecting to their PC to view their screen. To initiate this connection, it is necessary for the agent to run a small application which "pushes" a connection to one of the workstations in our office.
In addition, it is important to note that the connection can *ONLY* be established by the client --there is no way for us to connect to your PC without you having first initiated the session.
No software is installed on your PC and you can close the connection whenever you want.
Instructions
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